Shipping & Handling Policy
SHIPPING INFO
Shipping and Delivery
1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.
2. Receiving time
Our processing time is 4-10 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that.
3.Shipping time: Flat Rate Shipping takes about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.
a). For USA, Canada, Australia customers, it takes about 7 to 14 business days.
b). For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.
4.Shipping time: For Standard Rate Shipping, it usually takes 6 -10 business days to most destination countries in the world. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
5. Shipping time: For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 7 - 14 business days.
DELIVERY
If you want to track your order, please click on the email link we send with the shipping and tracking information.
SHIPPING DELAYS
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Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures, or other causes.
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Please submit a ticket within 25 days of shipment if the package does not arrive in time; our representative will get back to you within 24 - 48 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
HEALTH SAFETY
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As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
PAYMENT CONFIRMATION
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A confirmation email will be sent to you once the order is authorized and verified.
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Once the payment is verified, the order can be cancel or change before we shipped the item. However, we will do our best to support your request.